Livefyre Review

Livefyre Review

Livefyre LogoI’ve recently installed the Livefyre commenting system on the Gadarian Digital site, and I thought a Livefyre review was in order. Before diving in, I should also mention that this commenting platform is still in private beta although I’m told that they should be launching the public version any minute now. They bill themselves as a real time commenting platform.

So let’s start with why I chose this platform. The blunt answer is while I like how both Disqus and Intense Debate render on other sites, over here I did not have the same experience. Perhaps that has to do with
Headway Themes*, but whatever the reason, Livefyre looks great here. In fairness to both Disqus and Intense Debate, people from their organizations did respond back to me in an attempt to sort it out, so gold stars all around.

And yes, there is more to it than looks alone. I like this system a great deal for a number of reasons. The first being ease of use to install. I installed it. It works. I’m a simple man.

Going further though, it is easy to get excited about this company because they have a great deal of enthusiasm for what they do, and they have an innovative real time approach to solving this problem. There are some ‘standard features‘ as well such as the ability to use Twitter of Facebook to login (although being able to login as a Facebook Page instead of personal profile would be great – but I suspect that has more to do with Facebook not allowing that level of Facebook Page functionality yet) and as the Livefyre commenting ecosystem develops I think their solution to allow commenters to “cross the pond” and see what other people as saying about similar subject should be really great. I am also confident that they will be rolling out new features at a pretty rapid clip – they’ll have to in order to compete with their more established competitors, which again is great news for the end user.

I also like this company because they are a group of innovators and from my standpoint, it is always great to be a part of a company, and to participate in a product at this stage. A few other examples that as a user I’ve participated in include both Wibiya and HootSuite. With both of those products it was very rewarding to watch as those companies continued to build and advance their products. Another company I like in this vein is MailChimp*. I use all of these products regularly, some on this site, and some on others, but I am consistently drawn to how they approach and solve problems.

I suspect Livefyre will approach their space with a similar zeal and will continue to innovate and advance their offering on an ongoing basis. They have also managed to raise a small “A” Round which should give them some breathing room from which to continue to grow and to innovate, and also gives me some confidence to recommend them.

My concern is that Livefyre is attempting to develop 3 separate tracks (Blogger, Publisher and White Label) which might serve as a disruptive factor, but I get it, people need to eat, and if you raise a round investors want to see a path. Right now the Blogger track is free to use although I don’t know that it will always be so (for what it’s worth both Disqus and Intense Debate currently offer a “free” version so I suspect Livefyre will have to as well if only to stay relevant in their market).

Another great factor playing into my enthusiasm for Livefyre is their interest in communicating and helping their user base to get sorted out, which is an attribute they have very wisely emulated from their more established competitors, all of whom are also active on the blogs, Twitter and elsewhere.

If you are interested in learning a little bit more about Livefyre take a look at this interview on TechCrunch with their founder, Jordan Kretchmer – the interview gets a little technical but it is really interesting to see how these guy approach what they do – 10 minutes of your life well spent if only because sometimes its great to think about business problems other than your own:

Meanwhile, have some fun with it, and if you want to test out how it works, go ahead and leave a comment here and you can see it in action for yourself. And yes, as a reminder if you like what you see go on over to Livefyre and sign up – as I mentioned they are on the verge of opening it up, but I suspect if you apply for the “private beta” they’d be happy to let you in.

UPDATE: As of right now Livefyre has moved out out of their beta mode so now anyone can utilize the service. Have fun with it!

* these are affiliate links

2013-01-05T18:07:35+00:00

44 Comments

  1. JMattHicks March 1, 2011 at 10:44 am

    Wow. David, we sure appreciate you taking the time to write-up such a thorough, well-thought out review of us. We consider it a privilege to be a part of your community and are more than happy to have you involved in our early development. If you ever need anything, please remember that we’re only an e-mail or a Tweet away! Thanks again for your kind words, and best of luck moving forward with all of your ventures in the digital realm!

  2. jennalanger March 1, 2011 at 10:49 am

    Thanks so much for the review David! It’s been great getting feedback from people like you who are truly helping make our commenting system better.

    To clarify, we will always offer a free version of Livefyre, we’re all about supporting the bloggers. Also, big changes are coming soon, but you might not notice them all at first since we are changing things in the back-end as first. Looking forward hearing more from you!

  3. richescorner March 19, 2011 at 8:33 pm

    I’m looking into different commenting systems as well. This is the first I’ve heard of livefyre, but it sounds like an interesting option added into the mix of intense debate and disqus. I’m curious to see how they handle their upcoming commentluv style feed of latest posts.

  4. richescorner March 19, 2011 at 11:33 pm

    I’m looking into different commenting systems as well. This is the first I’ve heard of livefyre, but it sounds like an interesting option added into the mix of intense debate and disqus. I’m curious to see how they handle their upcoming commentluv style feed of latest posts.

    • Gadarian June 7, 2011 at 9:20 pm

      @richescorner Hey Rich – apologies for not getting back to you on this. Curious to hear where you landed on this for your site?

  5. JasonAClark April 11, 2011 at 10:15 am

    I just heard about livefyre today and discovered your article here. I like the idea of livefyre more, I think, than I like the actual product. For all their fuss about improving the quality of commenting it seems that they do not yet offer much to help the user manage their conversations or comments. It may be that I just haven’t delved in to it enough to discover everything, but so far I think they have a ways to go.

    Still, though, they are passionate and they have some great ideas. Once they start offering some of the improvements Disqus and IntenseDebate offer I can see them gaining some major traction.

  6. JasonAClark April 11, 2011 at 1:15 pm

    I just heard about livefyre today and discovered your article here. I like the idea of livefyre more, I think, than I like the actual product. For all their fuss about improving the quality of commenting it seems that they do not yet offer much to help the user manage their conversations or comments. It may be that I just haven’t delved in to it enough to discover everything, but so far I think they have a ways to go.

    Still, though, they are passionate and they have some great ideas. Once they start offering some of the improvements Disqus and IntenseDebate offer I can see them gaining some major traction.

    • Gadarian June 7, 2011 at 9:20 pm

      @JasonAClark Jason, thanks for stopping by – glad you found the site.

      To your point, I think overall, as one commenting system advances it forces all the other to up their game, which is great for the end user and all of us.

  7. GabrielSilva709 April 17, 2011 at 12:07 pm

    How do you install it on Blogger, using the Custom Platform Plugin?

  8. Gabriel Silva April 17, 2011 at 3:07 pm

    How do you install it on Blogger, using the Custom Platform Plugin?

    • Gadarian April 17, 2011 at 6:11 pm

      @GabrielSilva709 Thanks Gabriel. Not sure as I’m a WordPress guy but I did send a note to LiveFyre and I suspect they’ll get back to you either directly or here shortly. Best, Dave

      • jennalanger April 17, 2011 at 6:46 pm

        @Gadarian @GabrielSilva709 hey Gabriel, we will be releasing a plugin for blogger ton make sure you can take take advantage of all of the Livefyre features including database syncing, stay tuned, it’s coming soon!

        • Gabriel Silva April 17, 2011 at 8:51 pm

          @jennalanger @Gadarian Thanks guys! Glad Blogger will be getting it. Will it let you import comments from Disqus once it’s out?

      • Gabriel Silva April 17, 2011 at 8:50 pm

        @Gadarian okay, thanks!

  9. Gadarian April 17, 2011 at 3:11 pm

    @GabrielSilva709 Thanks Gabriel. Not sure as I’m a WordPress guy but I did send a note to LiveFyre and I suspect they’ll get back to you either directly or here shortly. Best, Dave

  10. jennalanger April 17, 2011 at 3:46 pm

    @Gadarian @GabrielSilva709 hey Gabriel, we will be releasing a plugin for blogger ton make sure you can take take advantage of all of the Livefyre features including database syncing, stay tuned, it’s coming soon!

  11. GabrielSilva709 April 17, 2011 at 5:50 pm

    @Gadarian okay, thanks!

  12. GabrielSilva709 April 17, 2011 at 5:51 pm

    @jennalanger @Gadarian Thanks guys! Glad Blogger will be getting it. Will it let you import comments from Disqus once it’s out?

  13. melikesart May 9, 2011 at 8:27 pm

    Sounds like a cool commenting system.

  14. melikesart May 9, 2011 at 11:27 pm

    Sounds like a cool commenting system.

  15. valle99 May 10, 2011 at 6:13 am

    Cool!

  16. valle99 May 10, 2011 at 9:13 am

    Cool!

  17. RicardoBueno June 7, 2011 at 2:17 pm

    Hi-five and cheers for using livefyre!

  18. Ricardo Bueno June 7, 2011 at 5:17 pm

    Hi-five and cheers for using livefyre!

    • Gadarian June 7, 2011 at 9:17 pm

      @RicardoBueno Thanks for stopping by Ricardo!

  19. Gadarian June 7, 2011 at 6:17 pm

    @RicardoBueno Thanks for stopping by Ricardo!

  20. Gadarian June 7, 2011 at 6:20 pm

    @JasonAClark Jason, thanks for stopping by – glad you found the site.

    To your point, I think overall, as one commenting system advances it forces all the other to up their game, which is great for the end user and all of us.

  21. Gadarian June 7, 2011 at 6:20 pm

    @richescorner Hey Rich – apologies for not getting back to you on this. Curious to hear where you landed on this for your site?

  22. PrinceJain July 26, 2011 at 3:57 pm

    One query! Does the standard version for blogger allows you to sync the database of those signing in to comment into the actual site database? Which version are you using?

  23. PrinceJain July 26, 2011 at 6:57 pm

    One query! Does the standard version for blogger allows you to sync the database of those signing in to comment into the actual site database? Which version are you using?

  24. PrinceJain July 26, 2011 at 3:57 pm

    One query! Does the standard version for blogger allows you to sync the database of those signing in to comment into the actual site database? Which version are you using?

  25. PrinceJain July 26, 2011 at 6:57 pm

    One query! Does the standard version for blogger allows you to sync the database of those signing in to comment into the actual site database? Which version are you using?

    • Gadarian July 26, 2011 at 11:33 pm

      @PrinceJain I’m a WordPress guy so I can’t really speak too Blogger, (although @jennalanger mentioned Blogger was coming soon) and honestly, your question is over my head. You might want to pose this one directly to the folks at Livefyre. Best, Dave

      • PrinceJain July 27, 2011 at 5:12 am

        @jennalanger I want to be a wordpress guy as well! My only doubt is database syncing, anyways I will talk to the Livefyre guys. Its such a tremendous system I cant think of living without! Kudoz to it!! and thanks for the quick response, Dave 🙂

      • PrinceJain July 27, 2011 at 5:13 am

        @Gadarian I want to be a wordpress guy as well! My only doubt is database syncing, anyways I will talk to the Livefyre guys. Its such a tremendous system I cant think of living without! Kudoz to it!! and thanks for the quick response, Dave 🙂

        • jennalanger July 27, 2011 at 3:04 pm

          @PrinceJain @Gadarian Hey there, If you’re site is on WordPress then Livefyre imports all comments from your WP-Database, and we write all new comments back in real-time so you own all of your data. WordPress also has a function to import content from Blogger, I think that’s the way to go 🙂 Feel free to send any specific questions to us at support at livefyre dot com. Thanks!

  26. Gadarian July 26, 2011 at 8:33 pm

    @PrinceJain I’m a WordPress guy so I can’t really speak too Blogger, (although @jennalanger mentioned Blogger was coming soon) and honestly, your question is over my head. You might want to pose this one directly to the folks at Livefyre. Best, Dave

  27. PrinceJain July 27, 2011 at 2:12 am

    @jennalanger I want to be a wordpress guy as well! My only doubt is database syncing, anyways I will talk to the Livefyre guys. Its such a tremendous system I cant think of living without! Kudoz to it!! and thanks for the quick response, Dave 🙂

  28. PrinceJain July 27, 2011 at 2:13 am

    @Gadarian I want to be a wordpress guy as well! My only doubt is database syncing, anyways I will talk to the Livefyre guys. Its such a tremendous system I cant think of living without! Kudoz to it!! and thanks for the quick response, Dave 🙂

  29. jennalanger July 27, 2011 at 12:04 pm

    @PrinceJain @Gadarian Hey there, If you’re site is on WordPress then Livefyre imports all comments from your WP-Database, and we write all new comments back in real-time so you own all of your data. WordPress also has a function to import content from Blogger, I think that’s the way to go 🙂 Feel free to send any specific questions to us at support at livefyre dot com. Thanks!

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